Immediate Need

• Call us at 651-318-4020 any time.
• Our private pet cremation package is $325.
• We can help arrange drop off or transportation.
• Your pet will be privately cremated at our on-site crematory.
• Ashes are typically available for pickup within 1-2 days.

1.  The Next Steps

First, we are so sorry for your loss. We're pet owners too, and we understand the enormity of this situation. After you have taken the first difficult steps to contact us and arrange for your pet to arrive here, we can help you make further arrangements that honor them.

• Fill out and return the Cremation Authorization Form. If you submit your form during business hours (Monday-Friday between 9 a.m. and 4 p.m.), we will contact you and arrange to receive your pet. If you submit your form outside of business hours, please also call our office at 651-318-4020 and we will be in touch shortly.
• Make Your Payment (private cremation cannot occur until the signed form and payment have been received.) Our Signature Package for $325 ($275 with membership) comes with private cremation, an engraved rosewood urn, an online pet tribute, a certificate of cremation, a clay paw (or foot) print ornament, and a clipping of your pet's fur. If you don't have a membership, you can sign up for one when you bring in your pet. Find more membership information HERE.
• If you wish to, email us a photo (or many) and pet tribute to post on our website, Facebook, and Instagram page. We will forward the links to you to share as you wish. For help writing a tribute, click here.
• The River Valley Pet Cremation Society or your veterinarian will contact you when your beloved companion's cremated remains are ready for pickup, typically within 1-2 days.
• Any follow-up for urns or keepsakes will occur as needed.

If Your Pet Passed Away at Home

Place their body in a cool, dry area to slow down the decomposition process, then contact River Valley Pet Cremation 24/7 at 651-318-4020. We will arrange for you to bring your pet to our location in Hastings, Minnesota, if you are able to do so. If you wish to have some final precious moments with your pet to say goodbye, we have a comfort room for this purpose. If you would like to have us pick up your pet, see our transportation fees below.

• $75 fee within 10 miles of our location in Hastings, Minnesota
• $95 fee within 11-20 miles of our location
• $115 fee within 21-30 miles of our location
• Beyond the 30 mile radius will be charged additional $4/mile.

If Your Pet Passed Away at Your Veterinarian's Office

You or your vet can contact us at 651-318-4020. We can transport your pet from any veterinarian's office within 20 miles of Hastings with no transportation fees. Our office hours are Monday-Friday from 9 a.m. to 4 p.m. If your pet passed away after hours or on a weekend, call us 24/7 at the number above and we will accommodate you as soon as possible. A $150 service charge applies to all holiday, weekend, or after hours calls.

Find more FAQ about the cremation process and more HERE. Please call or email us with any questions.